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Transform white collar departments into "professional service firms" whose sole, powerful asset is knowledge. Idea: You are boss of a 23-person finance department in a division of a big company. Or, rather, you were boss of the finance department. Now, per our suggestion-model, you are Managing Partner, Finance Inc., a full-fledged professional service firm which is a wholly owned subsidiary of your division. Goal: Learn from the best professional service firms! Transform your unit! Today, even after re-engineering done well, the "department" doesn't look much like McKinsey, Andersen or Chiat Day. (And that's an understatement!) Aim, in short: Cool people (call them "talent") working on cool projects with cool clients. The aim redux: A cool Finance/Purchasing, IS, HR, Sales department. Why not? The cool professional service firm is just that: cool people/talent, a portfolio of cool projects, cool clients. Period. It's only asset -- literally -- is brains. It's only product is projects. It's only aim is truly memorable client service. So step #1, then, is the organization (PSF) . . . transforming "departments" in which white collar folks work into way cool professional sercie firms adding way cool value by doing way cool "stuff." Peters discusses making the most of presentations, working with outsiders on market analysis, how to imporve brainstorming meetings, how to develop relationships with clients and get the most out of them. 50 of Tom Peters's trademark insights on how to get the most our of your department. "See also the other 50List titles in the Reinventing Work series by Tom Peters -- "The Brand You50" and "The Project50" -- for additionalinformation on how to make an impact in the professional world.

With most of your design clients cash-strapped, debt-burdened, and time-conscious, what should you charge for your services to stay competitive yet maintain your profit margins? In the '70s and '80s it was easy. Your quality and service kept you above the pack - and let you name your price. Now everybody's selling quality and service, and prices are falling... Respected inspirational seminar speaker Frank Stasiowski has formulated strategy for any design firm that wants to aggressively price, market, and structure its services to survive and prosper under these new economic realities. In this practical, powerful guide, he covers: . How to be competitive by pricing services based on value to the client - not time and materials. How to implement value pricing via improved, innovative management techniques. How to move out of design "production" - it's too price competitive - and expand into client consulting, where you're involved in making all the key design decisions. How to become a "chameleon", offering specialist services like zoning and permitting in addition to your value to the client as an engineer or architect. How to network to develop a constant stream of clients by keeping client/project profiles and files on lead sources as well as managing client contacts and presentations more effectively. PLUS, complete guidelines on contract types, pricing change orders, cost accounting techniques, negotiating tips and tactics, liability considerations, and successful bidding strategies. It is often said that, even in difficult times, clients remember your firm's quality and service long after they've forgotten how much you charged. Make sure with Value Pricing for the Design Firm.

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